We Value Your Feedback

Cumberland Multicultural Community Services values feedback from the community on the services we provide.  We want to hear from you - tell us your experiences - both positive and things you want to see changed.  

If you would ike to give us feedback or make a complaint about Cumberland Multicultural Community Services or any of our staff, remember that you can ask for an interpreter and that there are three (3) easy steps.

  1. Discuss your feedback directly to the CMCS staff member involved.
    We hope that your concerns can be sorted out at this point.  If not, the next level of response is -
  2. Discuss your complaint with the Manager by phoning 9637-7600, or email manager@cmcs.org.au
  3. If you are still not happy with the way your complaint was handled, you can put the complaint in writing.  Your complaint will be accepted in your own language.

Place the complaint in an envelope marked "CONFIDENTIAL" and post it to PO Box 81 Granville NSW 2142

We welcome all feedback

All feedback is confidential.   Please let us know if you require an interpreter.  You will not be judged or disadvantaged in any way for your feedback.

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